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Refund Policy

Last Updated: January 2025

1. Try Before You Buy

We strongly believe in our product and want you to be completely satisfied. That is why we offer a 7-day fully functional free trial of YTCommentHub.

We encourage you to download, install, and test the software during this trial period to ensure it meets your needs and works on your system before purchasing a license.

2. 14-Day Money-Back Guarantee

Despite the free trial, we understand that things change. If you are not satisfied with your purchase, we offer a 14-day money-back guarantee from the date of your original purchase.

To request a refund, please contact us at support@ytcommenthub.com with your License Key and order details.

3. Refund Eligibility

  • Timeframe: Requests must be made within 14 days of the original purchase.
  • Reason: While not strictly required, we appreciate feedback on why the software didn't work for you, so we can improve.
  • License Deactivation: Upon issuing a refund, your License Key will be immediately deactivated, and the software will revert to trial/locked mode.

4. EU Right of Withdrawal

If you are a customer in the European Union, you usually have a statutory right to withdraw from a contract within 14 days. However, by downloading digital content (such as our Software license key) and starting to use it, you acknowledge that you lose your right of withdrawal once the performance has begun.

However, to build trust, we extend our standard 14-Day Money-Back Guarantee (Section 2) to all customers globally, including those in the EU.

5. Payment Processing

Refunds are processed by our Merchant of Record, Lemon Squeezy. Once we approve your refund request, it may take 5-10 business days for the funds to appear in your account, depending on your bank or credit card provider.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email: support@ytcommenthub.com